Supervisor (Amsterdam)
Partner with your Store Manager to deliver a memorable and engaging experience at our first Amsterdam store.
We’re Astrid & Miyu, a UK founded jewellery company on a mission to revolutionise the jewellery experience.
Our journey started back in 2012 when our founder, Connie, saw an opportunity to bring something different to the jewellery market. Inspired by her local jeweller back home in Seoul, South Korea, Connie wanted to offer a unique and innovative experience on the high street, whilst creating a brand that is inclusive & empowering.
Fast forward to now, we have 24 stores globally and nearly 400 employees across the UK, Ireland and US, we pioneer in everything we do from our product to our in store experience, and now we are bringing our mission to Amsterdam!
We’re looking for passionate, dedicated and values driven people to join our team and be a part of the launch of our first store in the Netherlands.
Whilst experience is important, alignment to our values is even more so. Our Values are:
✨ Grow Together - We are in it together - learning, sharing and growing so that we succeed as one.
✨ Celebrate Each Other - We uplift each other and make each other sparkle
✨ Break All Boundaries - We throw out the rule book for full freedom to innovate.
THE MISSION OF THE SUPERVISOR
Partner with your Store Manager to deliver a memorable and engaging experience at our first Amsterdam store. Championing our core values, you will play a key part in the continued growth and expansion of the brand.
WHAT DOES SUCCESS LOOK LIKE?
Experiential Retail
- Execute Experiential Retail in store aligning with our three experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative
- Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions
- Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community
Inspirational Reverse Leadership
- Partner with your Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles
- Adopt a reverse leadership approach inspiring continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams
- A clear and confident communicator, you’re comfortable with delivering feedback on the shop floor, observing & delivering in the moment
Cross Collaboration
- Partnering with your Store Manager to drive a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
WHAT WOULD YOU LIKE FROM ME?
- Previous experience as a Supervisor or Assistant Manager
- A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
- You have a warm presence and your energy is infectious and authentically inspires those around you
- You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels.
- You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
WHAT WE DO FOR YOU:
- Annual salary + commission on top
- Product Allowance + Friends & Family Discount
- A chance to be part of something big & growing, and to make a real impact
- A supportive and collaborative team that's always ready to cheer you on.
- Many Socials and a yearly Awards event to celebrate our amazing team
- Personal Financial Coaching
- Sabbatical after 3 years service
To find out more about who we are, take a look below:
- Department
- Retail
- Role
- Store Management
- Locations
- Amsterdam
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.
Supervisor (Amsterdam)
Partner with your Store Manager to deliver a memorable and engaging experience at our first Amsterdam store.
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