We’re more than just a jewellery brand. We’re on a mission to revolutionise the jewellery experience.

At Astrid & Miyu you have the chance to be part of something special. Working with people who are always ready to cheer you on. A place where you can be your true authentic self and bring your unique talents to the table.

Whilst experience is important, alignment to our values is even more so:

✨ Grow Together - We are in it together - learning, sharing and growing so that we succeed as one.

✨ Celebrate Each Other - We uplift each other and make each other sparkle

✨ Break All Boundaries - We throw out the rule book for full freedom to innovate.

Ready to create some magic with us? Then you’re in the right place.

What's the Mission?

To play a pivotal role in shaping and executing an omni-channel growth strategy that aligns with our mission and values, whilst inspiring our teams to optimise customer acquisition, retention & lifetime value. 

What does success look like?

• Develop and execute a comprehensive growth strategy: Create and implement a growth strategy that leverages our omni-channel capabilities to drive customer acquisition, retention, and lifetime value and that aligns with our mission and objectives
• Lead cross-functional teams: Collaborate with our marketing, brand, retail, customer services, product & merch and finance teams to ensure seamless execution of the growth strategy.
• Optimise customer acquisition: Develop and execute effective customer acquisition campaigns across all channels (e.g., online, offline, social media, email, paid advertising).
• Enhance customer retention and loyalty: Implement strategies to deepen customer relationships and drive repeat purchases.
• Drive revenue growth: Analyse customer data to identify upselling and cross-selling opportunities.
• Measure and analyse performance: Track KPIs to measure the effectiveness of growth initiatives and identify areas for improvement.
• Stay up-to-date on industry trends and technology: Continuously research and analyse market trends to identify new growth opportunities and stay ahead of competitors.
• Team development & leadership: Leading our performance marketing, CRM, ecommerce and customer service teams, you'll inspire, support and develop them with a reverse-leadership approach, and work closely with the divisional leaders to align on priorities.
  

What would you like from me?

• 10+ years experience ideally having worked in an omni-channel business
• A values champion and brand ambassador, you are the role model for your team and our values must resonate with you personally
• Strong understanding of offline & online retail and marketing, and how brand and performance interact
• Exceptional leadership and interpersonal skills, with the ability to inspire, motivate, and develop high-performing teams fostered by learning, growth and development
• Your strategic thinking, analytical skills, and ability to drive results will be essential in achieving our ambitious international growth goals
• Strong problem-solving abilities with a growth mindset, with the capacity to anticipate and respond effectively to changing market dynamics and business needs.
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

What we do for you:

• Competitive salary + bonus
• A chance to be part of something big & growing, and to make a real impact on people's journeys
• A supportive and collaborative team that's always ready to cheer you on.
• Opportunities to grow, learn, and stretch yourself in ways you never thought possible.
• Flexibility to be your authentic self and bring your unique talents to the table
• Product Allowance + Friends & Family Discount.
  
• Hybrid and flexible working plus summer hours.
• 25 days holiday + bank holidays + loyalty accrual + Buy/Sell options.
• Lunch clubs & Socials.
• Personal Financial Coaching.
• Allowance toward your work from home set up.
• Sabbatical after 3 years service.
• Increased parental leave after 2 years service.

We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.