Workshop Production Assistant
To support high-quality bespoke production while ensuring the smooth day-to-day co-ordination of the workshop.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day.
Grow Together. Celebrate Each Other. Break All Boundaries.
We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: Hatton Garden Workshop, London.
Salary & Benefits: £29,500 annually. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.
The Workshop Production Assistant Mission:
To contribute in a dual-function role across bench production and workshop co-ordination. The workshop production assistant will ensure the bespoke programmes are delivered to a high standard, while supporting the day-to-day co-ordination of the workshop.
How you'll drive success:
Bench jeweller
Produce Story Chain and service programmes to Astrid & Miyu quality standards
Support testing and development of new programmes
Manage bench work to meet production timelines
Complete quality control and repairs in a timely manner
Maintain tools, materials, and workspace in good order
Uphold workshop standards for craftsmanship, safety, and material care
Admin Support
Support day-to-day workshop organisation
Process and dispatch customer orders and repairs
Prepare and transport items to the Assay Office
Assist with organisation of components, materials, and finished stock
Track and report weekly production and trade order data
Support stock control, including movements, counts, and audits (in collaboration with Ops and Logistics)
Carry out QC on story chain orders post-Assay, ready for shipment
Assist with repairs and returns from intake to completion
What you'll need to thrive:
Consistent production of Story Chain pieces to the required quality standard
Reliable completion of bench work within agreed timelines
Strong attention to detail and care in handling materials and finished pieces
Proactive support of workshop operations and team needs
Maintaining an organised and efficient working environment
A collaborative and dependable approach to supporting the workshop team
The Interview Process and Candidate Experience
Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role
Final Interview - 1 hour in person task interview to complete and present
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
- Department
- Product Design
- Locations
- Workshop
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.