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Your Experience

Recruitment Journey

What to expect and how to prepare

WELCOME

We’re really glad you’re here.

As a Talent Team, our priority is to create a space where you can truly thrive as your authentic self - confidently expressing who you are and what inspires you.

Our process is designed to feel thoughtful, human and welcoming. We want to create the space for you to show up completely yourself, and see whether A&M is a place where you can truly flourish and grow.

Here’s what to expect from our interview process:

THE A&M RECRUITMENT JOURNEY

Every role brings something different, so your interview journey will be unique to the role you're applying for. Below we've shared the general path of our interviews, with a more detailed breakdown each type of role:

Values Conversation
Experience Interview
Final Interview & Task
Offer & References
Onboarding

WHAT IS A VALUES INTERVIEW?

This is a 20-30 minute initial video interview where we want to get to know you, the person behind the CV. This is a chance for us to dive into your journey and the experiences that have shaped you so far, what motivates you, what energises you, and how you like to work. The pace of A&M isn't for everyone, so it's a great opportunity for us to see whether we're a right fit for each other. We'll of course also be exploring our core values: Grow Together, Celebrate Each Other, and Break All Boundaries.

OFFICE RECRUITMENT JOURNEY

Values Conversation

More details above

Experience Interview

This is a 30-45 minutes video call where you'll meet your potential hiring manager for a more role specific chat to share your experience in more depth. You'll also learn more about the day to day, the team, and what life is like in the role.

Final Task & Interview

We'll share a task with you to put together and present in person at our London office. This is a chance to meet the team in person, spend time with your potential manager, and complete a task that reflects the role. It is also an opportunity to get a feel for the office environment.

RETAIL RECRUITMENT JOURNEY

Values Interview

More details above

Experience Task

We're passionate about creating unforgettable experiences so this task will help us see how you spot these moments in store. You'll have time to prepare ahead of the interview, and will meet your hiring manager in store to share your ideas.

Final In-Store Experience

For the final in-store experience, we will invite you to the store you have applied for, where you will meet the store manager and team in person and spend some time on the shop floor getting a feel for what the role looks like.

PIERCER RECRUITMENT JOURNEY

Portfolio Review

We will ask you to share images of your work or your Instagram handle so our piercer mentors can review.

Values Interview

More details above

Technical Interview & In-Store Experience

You'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo, alongside your Store Manager who will chat through your experience, skill-set and what you're looking for in your next role.

Feedback, always

No matter the outcome, we make sure to offer feedback throughout the interview process.

You’ll hear from one of our Talent Team either over the phone or via email, with thoughtful and constructive feedback to support you on your journey, wherever it takes you next.

FAQs

  • I’m just starting out, do you offer entry-level roles?

    Absolutely. If you’re passionate about our brand and excited by the role, we’re open to welcoming entry-level talent. We’re here to nurture your growth, support your development, and help you build the career that’s right for you.

  • Can I contact you if you have questions during the application process?

    Absolutely! Our Talent Team is here to help. Please get in touch if you need any support or have questions.

  • How can I make sure my application stands out?

    Every application is read with care and given the same time and attention. There’s no single “right” way to stand out, but there are a few things that really help us get to know you.

    Start by sharing why Astrid & Miyu resonates with you. What drew you here, what feels familiar, or what excites you about the role. We love when applications feel personal and considered.

    Above all, sound like yourself. This is your space to show up honestly. That’s what really stands out to us.

  • I have accessibility requirements - can you accommodate them?

    Definitely. We’re committed to an inclusive and accessible recruitment process. Just let us know what support you need at any stage.

  • Job Application and AI

    Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.

  • Will I receive feedback even if I’m not successful?

    Yes! We’re committed to creating the best candidate experience we can for you. You’ll have the choice to receive feedback over the phone or email at every stage in the process once you’ve had an interview. This is so we can set you up for success and help fuel your growth.

  • How do you support diversity and inclusion in the interview process?

    We believe in looking beyond the CV to get to know the real you. That’s why our application process includes fun, personality-driven questions and the option to submit video applications, so you can express yourself in the way that feels most natural. This approach helps us better understand each candidate’s unique background, experiences and potential, while making the process more inclusive and accessible to everyone.

  • I cannot make it to the interview time. Can I reschedule?

    Of course. We understand that things can come up and we will always do our best to find a new time that works for you.

Already working at Astrid & Miyu?

Let’s recruit together and find your next colleague.

@astridandmiyu.com